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Returns and exchanges

Purchased goods can only be returned in the original packaging, undamaged and free of signs of assembly or any use. Max. return time, under these conditions, is 14 days from the date of sale.

In the case of custom products (ie. goods that are not normally in stock and are ordered and manufactured specifically for the customer), a 30% from the purchase price excluding VAT is charged - However, Bola s.r.o. has no obligation to take custom products back.

Return of goods and issuance of a credit note is conditioned by filling in the online form. At the end, the form will tell you an ID number, which you will write on the package (without this marking, there may be a considerable delay in processing) and then send or deliver it to us.

Address for returned goods

Bola spol s.r.o.
Severní 276
252 25 Jinočany
Czech Republic

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