Purchased goods can only be returned in the original packaging, undamaged and free of signs of assembly or any use. Max. return time, under these conditions, is 6 months from the date of sale.
In the case of custom products (ie. goods that are not normally in stock and are ordered and manufactured specifically for the customer), a 30% from the purchase price excluding VAT is charged - However, Bola s.r.o. has no obligation to take custom products back.
You must complete this form and attach it to the returned merchandise in order to get a refund.
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